Best Practices: Setup a Standard Post Course Survey
Post training surveys are commonly used by instructors to get feedback from trainees about the relevance of the course content - which allows the instructor to make fine-tune the training content to better meet the needs of trainees.
While there may be courses that require a customized post-course survey (perhaps a hands-on training session), most of the time a standard survey will suffice - especially if you include an area where trainees can enter specific comments. TrainCaster makes this extremely easy: administrators create a set of survey questions that is available to all instructors.
How to setup a standard survey (this requires administrator privileges):
- Click the Administration tab. Then click 'Survey Question Sets'.
- Click 'Add Survey Question Set'.
- Type in the name of your set - something like Post Training Survey.
- Select the type of question set - Course Completion or Course Completion Follow Up. The 'Course Completion' survey questions are available as soon as a trainee completes a course. The 'Follow Up' questions are available after the course is completed and a specified period of time has elapsed - a 30 day follow up, for example. Click 'Add Survey Question Set'.
- Click 'Add the first question' and select the question type: choose one, choose all that apply, yes/no or comments.
- Add the question and responses. Then click 'Add Question'.
- Continue adding questions until the survey is complete.
After the survey questions are setup, add them to a course.
- Click the 'Survey' tab in course manager.
- Select 'Use a shared set of questions'. Click 'Add Survey'.
- Select the shared question set from the list. In this case, 'Post Training Survey'. Click 'Choose Question Set'.
- Click 'Settings' to enable the survey. You can also make it a single or multi-page survey or opt to conceal trainee names on the survey report.
That's it - the survey is added and enabled!
Need some ideas for your survey? Here is a sample post training survey to get you started.